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Accessing My Account

SmartHub is a web and mobile app that allows you to take control of all aspects of your utility account. Pay your bill, manage your use and contact us with service issues quickly and easily online or on your mobile device.

  • Manage your account

  • View and pay your bill

  • Monitor usage 24/7

  • Report service issues

  • Receive Important updates

 

Smart Communications

SmartHub goes beyond bill payments and usage tracking. This online and mobile app is also a powerful communication tool. Report service interruptions and route account inquiries on the go. Be in the know with alerts for service work, news promotions and events...all in the palm of your hand and online.

 

Smart Environment

Going paperless with SmartHub is easy. With convenient access to your bill anytime, anywhere, doing your part to save the environment is easy too.

 

Smart Payments

With SmartHub, you'll be notified when your bill is due and can pay securely online or in the app, anytime, anywhere. Sign up for auto payments, set up your secure preferred payment method and let account management go into auto pilot.

 

Smart Usage

Saving money just got easier. Track your usage and take the guesswork out of your bill. Through detailed graphs, you'll be able to monitor usage 24/7 and track your consumption, finding ways to reduce and save.

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Address: 1317 Chatburn Ave • P.O. Box 714, Harlan, IA 51537

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Phone: (712) 755-2166 • (800) 234-5122

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Hours: Monday - Friday, 7:30 a.m. - 4:00 p.m.
 

Summer Hours: Monday - Thursday, 7:00 a.m. - 4:30 p.m. • Friday, 7:00-11:00 a.m.

 

Social Media: 

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Nishnabotna Valley REC earns this award based on data modeled by the ACSI® in 2026. Award criteria are determined by the ACSI based on customers rating their satisfaction with Midland Power Cooperative in a survey independent of the syndicated ACSI Energy Utility Study. For more about the ACSI, visit https://www.theacsi.org/badges. ACSI and its logo are registered trademarks of the American Customer Satisfaction Index LLC.

© 2026 Nishnabotna Valley Rural Electric Cooperative • Non-Discrimination Statement | Privacy Policy

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